Terms of service

These Terms of Service govern your access to and use of the 7EVEN website, including the purchase of products available through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About 7EVEN

7EVEN is an independent clothing and lifestyle brand offering apparel and related products through its online store.

Throughout this website, the terms “7EVEN,” “we,” “us,” and “our” refer to 7EVEN.

The terms “you,” “customer,” and “your” refer to any person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to interfere with the security or operation of the website.
  • Copy, reproduce, modify, distribute, or commercially exploit our website content without permission.
  • Attempt to gain unauthorized access to any part of our website or systems.
  • Provide false or misleading information when placing an order.

We reserve the right to restrict or terminate access to the website where necessary to protect our business, customers, or website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, prices, and other information displayed on our website are accurate.

However, slight differences may occur due to:

  • Screen and display settings.
  • Photography and lighting.
  • Manufacturing and garment finishing.
  • Natural variations in fabrics and washes.

Product availability may change without notice.

We reserve the right to discontinue products or modify product details at any time.

4. Product Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Product prices may change at any time without prior notice.

Any applicable shipping charges, taxes, or other charges will be displayed during the applicable stage of checkout.

The price applicable to your order is the price displayed at the time the order is placed.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email or other available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled if circumstances arise that prevent us from fulfilling it.

We reserve the right to cancel or refuse an order where reasonably necessary, including in circumstances involving:

  • Incorrect pricing or product information.
  • Product unavailability.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect or incomplete customer information.
  • Technical errors.
  • Other circumstances affecting our ability to fulfil the order.

If we cancel an order after payment has been received, the applicable amount will be refunded according to our Refund & Cancellation Policy.

6. Payment

Payments are processed through the payment methods made available at checkout.

Payment information may be processed by third-party payment service providers, including Razorpay, or other payment providers made available by us.

7EVEN does not intentionally store complete card, debit-card, or UPI credentials on its own systems.

By making a payment, you confirm that you are authorized to use the selected payment method.

7. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery timelines are provided for guidance and may vary depending on location, courier operations, weather, public holidays, unforeseen events, or other circumstances outside our reasonable control.

Once an order has been handed over to the applicable delivery partner, delivery may be affected by circumstances beyond our direct control.

For complete information, please refer to our Shipping Policy.

8. Returns, Refunds and Exchanges

Returns, refunds, cancellations, and exchanges are governed by our Refund & Cancellation Policy.

Please review that policy before placing an order.

By placing an order, you acknowledge that you have reviewed and understood the applicable return, refund, cancellation, and exchange conditions.

9. Pre-Orders

Certain products may be offered as pre-orders.

Where a product is specifically identified as a pre-order, the applicable pre-order terms, estimated dispatch information, cancellation conditions, and exchange/return conditions will be communicated on the relevant product page or checkout.

Pre-order products may be subject to different conditions from regularly stocked products.

The specific terms displayed for a pre-order at the time of purchase will apply to that order, subject to applicable law.

10. Intellectual Property

All content appearing on this website, including but not limited to:

  • 7EVEN name and branding
  • Logos
  • Typography
  • Product designs
  • Graphics
  • Photographs
  • Videos
  • Artwork
  • Website design
  • Written content
  • Product descriptions

is owned by or licensed to 7EVEN unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our intellectual property without prior written permission.

11. User Content

If you voluntarily submit content to us, including reviews, photographs, feedback, comments, or other material, you represent that you have the right to submit that content.

By submitting content, you grant 7EVEN permission to use, reproduce, display, or publish that content for legitimate business, marketing, or promotional purposes, where permitted by applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, or otherwise inappropriate.

12. Third-Party Services and Links

Our website may use or integrate third-party services such as:

  • Payment providers
  • Delivery and logistics providers
  • Shopify
  • Analytics services
  • Social media platforms
  • Other technology or service providers

Third-party services operate under their own terms and privacy policies.

7EVEN is not responsible for the independent practices, availability, or content of third-party websites or services.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption.
  • Free from errors.
  • Free from viruses or other harmful components.
  • Compatible with every device or browser.

We may temporarily suspend or modify the website for maintenance, updates, security, technical reasons, or other operational requirements.

14. Limitation of Liability

To the extent permitted by applicable law, 7EVEN will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Accuracy of Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes:

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Billing information
  • Other information required to process your order

We are not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

16. Fraud and Unauthorized Transactions

We may investigate or cancel orders where we reasonably suspect fraud, unauthorized payment activity, abuse of promotions, or other unlawful activity.

Where appropriate, we may cooperate with payment providers, delivery partners, financial institutions, or relevant authorities.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review our Privacy Policy before using the website or placing an order.

18. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this website with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

19. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

20. Contact Us

If you have questions regarding these Terms of Service, you can contact us at:

Instagram: @the7evenn